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Interview Series

Industry Exposed with Helpshift: “Success depends on your most loyal users coming back”

Welcome back to our Industry Exposed series! For this first instalment in 2016, we welcome Abinash Tripathy, co-founder and CEO of Helpshift, a platform that enables app developers to communicate with their users and customers in order to engage and retain them. Abinash gives some detailed and comprehensive answers on some of the most important aspects of managing an app community.